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News from Northern Ireland's Travel and Tourism Industry

 

 

Visitors enjoy a Giant Welcome at the Giant's Causeway

14th June 2011

National Trust Giant's Causeway team receives 'Gold Award' in recognition of Excellence in customer service.

As part of the 'Welcome to Excellence' suite of training programmes, the Northern Ireland Tourist Board offer a special Gold Award to organisations who commit to customer service excellence and who have trained a high percentage (90% +) of their staff.  At the Giant's Causeway, World Heritage Site, the warmth of the welcome and the visitor experience are very important to the National Trust.  All front line staff have successfully attained their Welcome to Excellence customer service certificates. 

14th June 2011

National Trust Giant's Causeway team receives 'Gold Award' in recognition of Excellence in customer service.

As part of the 'Welcome to Excellence' suite of training programmes, the Northern Ireland Tourist Board offer a special Gold Award to organisations who commit to customer service excellence and who have trained a high percentage (90% +) of their staff.  At the Giant's Causeway, World Heritage Site, the warmth of the welcome and the visitor experience are very important to the National Trust.  All front line staff have successfully attained their Welcome to Excellence customer service certificates. 

Giant's Causeway Arrival Leaflet

National Trust - Giant's Causeway Information Leaflet> Please click here to download PDF (3.0 Mb)

The service begins at 10am daily and is scheduled to depart from Bushmills every 15 minutes approximately with the last bus departing GC 30 minutes after our advertised closing time.

Return Fares: £1.75 per adult; £1.00 per child; £5 family (2 adults and 2 children). 
National Trust Members travel for free.

 

 

 

National Trust - Giant's Causeway Information Leaflet> Please click here to download PDF (3.0 Mb)

The service begins at 10am daily and is scheduled to depart from Bushmills every 15 minutes approximately with the last bus departing GC 30 minutes after our advertised closing time.

Return Fares: £1.75 per adult; £1.00 per child; £5 family (2 adults and 2 children). 
National Trust Members travel for free.

 

 

 

Troggs Surf School Attempt Guinness World Record

3 February 2011

Carl Russell from Troggs Surf School has received clearance from Guinness World Records to attempt to break a world record with the help of fellow surfers.  Carl is calling for all competent surfers to be part of this fun event.  Carl requires more than 150 surfers.  He would ask that you are reasonably competent surfer, and are able to stand up and be in control of your board.  It is not really suitable for beginners or novice surfers, but please do come along for some free surf lessons and enjoy the day.

The event will take place at East Strand Beach, Portrush (Saturday 24th September 2011).  If you are interested please call Carl on 077 482 577 17 or email carl@troggssurfschool.com 

For more information please click here.

3 February 2011

Carl Russell from Troggs Surf School has received clearance from Guinness World Records to attempt to break a world record with the help of fellow surfers.  Carl is calling for all competent surfers to be part of this fun event.  Carl requires more than 150 surfers.  He would ask that you are reasonably competent surfer, and are able to stand up and be in control of your board.  It is not really suitable for beginners or novice surfers, but please do come along for some free surf lessons and enjoy the day.

The event will take place at East Strand Beach, Portrush (Saturday 24th September 2011).  If you are interested please call Carl on 077 482 577 17 or email carl@troggssurfschool.com 

For more information please click here.

Enjoy a Giant Welcome - Giant's Causeway World Heritage Site

Causeway Coast and Glens Celebrates Awards Achievements

13 January 2011

Causeway Coast and Glens Tourism Partnership (CCAG) has started the New Year by celebrating the awards achieved by their members across the region throughout 2010.

25 members had their efforts recognized across a very wide range of sectors, ranging from an OBE awarded to CCAG Chairman, Diane Poole, for her outstanding contribution to tourism, to customer service awards, outstanding restaurants, business development awards, marketing, floral displays in local towns and villages, staff training and the excellent standard of a range of public toilets throughout the region.
 
Award winners attended a gathering at Coleraine Borough Council offices where their achievements were officially recognised by Cllr Norman Hillis, Mayor of Coleraine Borough, who is also the vice-chairman of the Tourism Partnership.
 
Cllr Hillis commented:
 
“On behalf of the Causeway Coast and Glens Tourism Partnership I would like to congratulate everyone who picked up an award in 2010. These awards are an indication of your commitment to providing the very best for your customers. Being recognised for your work not only adds value to your business but demonstrates the high quality of the service and product that is available to the visitor in our region.”
 
Commenting on the awards, Diane Poole, OBE, Chairman of Causeway Coast and Glens Tourism Partnership, added:
 
“I am delighted to congratulate everyone who achieved an award in 2010. It simply highlights the high standards that have been set within the region. Tourism in this area currently generates £564million revenue and supports approximately 9500 full time jobs, so it is important that these high standards are maintained and I very much look forward to congratulating those who no doubt will achieve further awards in the coming year.”
 
Award Winners 2010
 
Diane Poole, Chairman of Causeway Coast and Glens Tourism
OBE for contribution to tourism
 
Keady View Farm B&B, Limavady
Roe Valley Business Awards: “Tourism and Hospitality – Excellence in Customer Service”
 
Broughshane
  • Ulster in Bloom Winner
  • Calor Village of the Year
  • N I Amenity Council Award Runner Up
Foyle Hovercrafting, Limavady
Roe Valley Business Awards: “Best Rural Business”
 
Gloonan Gallery, Ahoghill
Ballymena Business Excellence Awards: “Customer Service (Independent Retailer) Award”
 
Maddybenny Farm B&B and Self Catering, Portrush
Best Tourism Business/ Coleraine Borough Chamber of Commerce
 
Ballyness Caravan Park, Bushmills
  • David Bellamy Gold Conservation Award
  • AA Caravan Park of the Year for Scotland and Northern Ireland
Causeway Enterprise Agency, Coleraine
Global Entrepreneurship Week “Best Communication & Marketing Strategy” for Northern Ireland
 
Rafters’ Pub and Restaurant, Swatragh
NI Tourist Pub of the Year award in the NI Pub Awards
 
The Theatre at the Mill, Newtownabbey
  • Chartered Institute of Marketing: Finalist Public Sector Marketing Excellence
  • Chartered Institute of Public Relations Pride Awards – Finalist in Best Use of Media Relations
Laragh Lodge, Glenariffe
Restaurant of the Year Michele Erdvig's Emerald Awards
 
Downhill Hostel, Castlerock
  • NITB Awards: Commended in the Non Serviced Accommodation Category
  • Hostelworld/Web Reservations International: No 1 Hostel in Northern Ireland
Coleraine Borough Council
  • Best Kept Large Urban Centre in Ireland
  • Ulster in Bloom award
  • Royal Horticultural Society (RHS), Britain in Bloom Silver Gilt award
  • Royal Horticultural Society (RHS) Best kept floral displays in the UK
Lime Tree Restaurant, Limavady
  • NITB Taste of Northern Ireland Award
  • Best Restaurant Award in the Roe Valley Business Awards
Also gained entry into the following

  • Georgina Campbell's Ireland - Guide.com 
  • Michelin Guide
  • Bridgestone Guide to Ireland
  • Lonely Planet Guide to Ireland
  • AA Restaurant Guide
      Also been included in
  • The Food & Wine Magazine Best 400 Restaurants in Ireland 2011
  • The AA Retaurant Guide 2011
  • Georgina Campbell's Guide.com 2011
 
Loo of the Year Awards
  • Ballymena Borough Council - Ecos Centre, People’s Park, The Braid, Wellington Court, Showgrounds Pavilion
  • Carrickfergus Borough Council - Harbour Toilets, Marine Highway
  • Larne Borough Council – Carnfunnock Caravan Park, Carnlough Car Park, Brown’s Bay
  • National Trust - Carrick A Rede Rope Bridge, Ballintoy
Royal Portrush Golf Club and Portstewart Golf Club in association with North & West Coast Links
European Destination of The Year, Golf Tour Operators Annual Awards
 
Ramada Hotel Portrush
  • Investors in People award
  • General Manager, Ann Donaghy was awarded Institute of Hospitality Manager of the Year
Nirvana Beauty & Day Spa, Coleraine
5 Star rating by the 'Good Salon Guide'  
 
Bushmills Inn
  • Investors In People 10 year award
  • NITB Hotel accommodation of the Year
  • NITB Visitor Inspired – highly commended
  • AA Rosette for the restaurant
  • Irish Restaurant Awards – Finalist,  Best Hotel restaurant in Co Antrim
Giant’s Causeway Visitors Centre
  • Best Tour Visit - CIE Tours International
  • Best Northern Ireland Visitor Attraction - Northern Ireland Travel & Tourism News.
 
Mill Rest Hostel, Bushmills
Awarded HI Q status (HI Quality Management System), the first hostel in the HINI network to receive this award.
 
The Radisson Blu Roe Park Resort, Limavady
Licensed Catering News 2010 Best Hotel over 75 rooms in Northern Ireland

13 January 2011

Causeway Coast and Glens Tourism Partnership (CCAG) has started the New Year by celebrating the awards achieved by their members across the region throughout 2010.

25 members had their efforts recognized across a very wide range of sectors, ranging from an OBE awarded to CCAG Chairman, Diane Poole, for her outstanding contribution to tourism, to customer service awards, outstanding restaurants, business development awards, marketing, floral displays in local towns and villages, staff training and the excellent standard of a range of public toilets throughout the region.
 
Award winners attended a gathering at Coleraine Borough Council offices where their achievements were officially recognised by Cllr Norman Hillis, Mayor of Coleraine Borough, who is also the vice-chairman of the Tourism Partnership.
 
Cllr Hillis commented:
 
“On behalf of the Causeway Coast and Glens Tourism Partnership I would like to congratulate everyone who picked up an award in 2010. These awards are an indication of your commitment to providing the very best for your customers. Being recognised for your work not only adds value to your business but demonstrates the high quality of the service and product that is available to the visitor in our region.”
 
Commenting on the awards, Diane Poole, OBE, Chairman of Causeway Coast and Glens Tourism Partnership, added:
 
“I am delighted to congratulate everyone who achieved an award in 2010. It simply highlights the high standards that have been set within the region. Tourism in this area currently generates £564million revenue and supports approximately 9500 full time jobs, so it is important that these high standards are maintained and I very much look forward to congratulating those who no doubt will achieve further awards in the coming year.”
 
Award Winners 2010
 
Diane Poole, Chairman of Causeway Coast and Glens Tourism
OBE for contribution to tourism
 
Keady View Farm B&B, Limavady
Roe Valley Business Awards: “Tourism and Hospitality – Excellence in Customer Service”
 
Broughshane
  • Ulster in Bloom Winner
  • Calor Village of the Year
  • N I Amenity Council Award Runner Up
Foyle Hovercrafting, Limavady
Roe Valley Business Awards: “Best Rural Business”
 
Gloonan Gallery, Ahoghill
Ballymena Business Excellence Awards: “Customer Service (Independent Retailer) Award”
 
Maddybenny Farm B&B and Self Catering, Portrush
Best Tourism Business/ Coleraine Borough Chamber of Commerce
 
Ballyness Caravan Park, Bushmills
  • David Bellamy Gold Conservation Award
  • AA Caravan Park of the Year for Scotland and Northern Ireland
Causeway Enterprise Agency, Coleraine
Global Entrepreneurship Week “Best Communication & Marketing Strategy” for Northern Ireland
 
Rafters’ Pub and Restaurant, Swatragh
NI Tourist Pub of the Year award in the NI Pub Awards
 
The Theatre at the Mill, Newtownabbey
  • Chartered Institute of Marketing: Finalist Public Sector Marketing Excellence
  • Chartered Institute of Public Relations Pride Awards – Finalist in Best Use of Media Relations
Laragh Lodge, Glenariffe
Restaurant of the Year Michele Erdvig's Emerald Awards
 
Downhill Hostel, Castlerock
  • NITB Awards: Commended in the Non Serviced Accommodation Category
  • Hostelworld/Web Reservations International: No 1 Hostel in Northern Ireland
Coleraine Borough Council
  • Best Kept Large Urban Centre in Ireland
  • Ulster in Bloom award
  • Royal Horticultural Society (RHS), Britain in Bloom Silver Gilt award
  • Royal Horticultural Society (RHS) Best kept floral displays in the UK
Lime Tree Restaurant, Limavady
  • NITB Taste of Northern Ireland Award
  • Best Restaurant Award in the Roe Valley Business Awards
Also gained entry into the following

  • Georgina Campbell's Ireland - Guide.com 
  • Michelin Guide
  • Bridgestone Guide to Ireland
  • Lonely Planet Guide to Ireland
  • AA Restaurant Guide
      Also been included in
  • The Food & Wine Magazine Best 400 Restaurants in Ireland 2011
  • The AA Retaurant Guide 2011
  • Georgina Campbell's Guide.com 2011
 
Loo of the Year Awards
  • Ballymena Borough Council - Ecos Centre, People’s Park, The Braid, Wellington Court, Showgrounds Pavilion
  • Carrickfergus Borough Council - Harbour Toilets, Marine Highway
  • Larne Borough Council – Carnfunnock Caravan Park, Carnlough Car Park, Brown’s Bay
  • National Trust - Carrick A Rede Rope Bridge, Ballintoy
Royal Portrush Golf Club and Portstewart Golf Club in association with North & West Coast Links
European Destination of The Year, Golf Tour Operators Annual Awards
 
Ramada Hotel Portrush
  • Investors in People award
  • General Manager, Ann Donaghy was awarded Institute of Hospitality Manager of the Year
Nirvana Beauty & Day Spa, Coleraine
5 Star rating by the 'Good Salon Guide'  
 
Bushmills Inn
  • Investors In People 10 year award
  • NITB Hotel accommodation of the Year
  • NITB Visitor Inspired – highly commended
  • AA Rosette for the restaurant
  • Irish Restaurant Awards – Finalist,  Best Hotel restaurant in Co Antrim
Giant’s Causeway Visitors Centre
  • Best Tour Visit - CIE Tours International
  • Best Northern Ireland Visitor Attraction - Northern Ireland Travel & Tourism News.
 
Mill Rest Hostel, Bushmills
Awarded HI Q status (HI Quality Management System), the first hostel in the HINI network to receive this award.
 
The Radisson Blu Roe Park Resort, Limavady
Licensed Catering News 2010 Best Hotel over 75 rooms in Northern Ireland

Rafters of Swatragh - Best Tourist / Visitor Pub of the Year, Co. Londonderry

5 November 2010

Rafters Bar and Restaurant, Swatragh have been awarded tourist pub of the year of Co. Londonderry.   

5 November 2010

Rafters Bar and Restaurant, Swatragh have been awarded tourist pub of the year of Co. Londonderry.   

"Hotel of the Year" - The Four Star Radisson Blu Roe Park Resort, Limavady

20 October 2010

The four star Golf, Spa and Hotel, Radisson Blu Roe Park Resort in Limavady, has been crowned the 'Hotel of the Year' (75 rooms plus) at the Molson Coors Licensed and Catering News (LCN) Awards.  The 118 room resort complimented by their superb golf and spa facilities was recognised for its modern luxury whilst offering traditional Irish charm and hospitality.

George Graham, General Manager, Radisson Blu Roe Park Resort, Limavady "This is a superb achievement for the resort, the management and the team, to be recognised as the best hotel in Northern Ireland by industry experts is especially pleasing."

Each of the 450 entrants vying for recognition this year were subjected to a rigorous and complex judging process conducted by independent specialist company Spotcheck, which resulted in 66 finalists being unveiled for fifteen individual award categories.

George Graham, GM, continued "We are constantly looking to raise the standards within the resort for our customers, whether it's the hotel, catering, the spa or the golf, so when you win an award like this it is not only recognises all the hard work, it sets the bench mark for the future."

20 October 2010

The four star Golf, Spa and Hotel, Radisson Blu Roe Park Resort in Limavady, has been crowned the 'Hotel of the Year' (75 rooms plus) at the Molson Coors Licensed and Catering News (LCN) Awards.  The 118 room resort complimented by their superb golf and spa facilities was recognised for its modern luxury whilst offering traditional Irish charm and hospitality.

George Graham, General Manager, Radisson Blu Roe Park Resort, Limavady "This is a superb achievement for the resort, the management and the team, to be recognised as the best hotel in Northern Ireland by industry experts is especially pleasing."

Each of the 450 entrants vying for recognition this year were subjected to a rigorous and complex judging process conducted by independent specialist company Spotcheck, which resulted in 66 finalists being unveiled for fifteen individual award categories.

George Graham, GM, continued "We are constantly looking to raise the standards within the resort for our customers, whether it's the hotel, catering, the spa or the golf, so when you win an award like this it is not only recognises all the hard work, it sets the bench mark for the future."

Giant's Causeway Update

27th September 2010

Temporary Visitor Centre at Causeway Hotel

The new temporary visitor centre within the Causeway Hotel is due to open on 25th November 2010 and visitor facilities will include Craft & Souvenir shops, networked Tourist Information Centre with Bureau de Change and accommodation booking service.  Additional external toilets and catering facilities will also be provided and the hotel will continue to operate as normal throughout the construction period which is expected to last approximately 18 months.  Due to limitations in space, we shall no longer be able to offer interpretation in the form of an audio-visual presentation but guided walking tours will be available (£4 per adult and advance booking essential) and a 'meet & greet' service will be provided for coach tour arrivals.

Coach Parking

From November 2010 to Summer 2012, coach parking on site will be limited to a 'drop off' and 'pick up' arrangement in front of the Causeway Hotel.  FREE coach parking will be available at Dundarave car park in the nearby village of Bushmills from where the new Giant's Causeway 'Park & Ride' shuttle bus service will also operate.  Traffic delays are to be expected at peak times and we strongly recommend that coach companies allocate extra time for their visit to allow for this.

Car Parking

During decant (end of October to the end of November), it will be possible to park at the Causeway Hotel (89 spaces) and at Innisfree farm (65 spaces) and the Park & Ride in Bushmills will provide an additional 96 car park spaces.  A series of variable message signs will be installed in the wider Causeway area indicating the availability of car parking spaces at each location and will direct traffic accordingly.  A parking fee of £6 will continue to apply to those parking on site at the hotel and Innisfree farm - with free parking for National Trust members.

Updates will be available on www.nationaltrust.org.uk/giantscauseway

Travel Trade Update

The National Trust is pleased to advise that development of the new Giant's Causeway visitor experience is now underway.

Please find updated information for Tour Operators and Group Organisers using the site from November 2010 until the new centre opens.

Programming Itineraries November 2010 until new centre opens

Whilst National Trust will work to minimise impact on the overall visitor experience, traffic delays are expected during construction period.  Therefore, it is recommended that a minimum of 1 hour is added onto all itineraries to allow for anticipated transport pressures around the site, particularly during peak periods.

Coach Information from November 2010 until new centre opens

  • All coach operators must pre-advise arrival date & time by contacting 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk
  • No coach parking on site from November 2010 until new centre opens
  • 2 drop off/pick up coach spaces in front of the Causeway Hotel from November 2010 until new centre opens
  • No drop off charges will apply
  • Limited coach parking for up to 8 coaches off site in Bushmills (1.5 miles)
  • Once on site, a Welcome Ranger will direct coaches to drop off and collection point, and provide orientation across site

Visitor Facilities from November 2010 (until centre opens)

  • Audio Visual tours will cease November 2010, however guided tours will be available.  Guided Tours must be pre-booked by contacting 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk.  A charge of £4 per person/group rate
  • Temporary visitor facilities will be located within the Causeway Hotel, and will include retail, light refreshments, visitor information and bureau de change
  • Additional external toilets and catering facilities will be provided

Giant's Causeway Travel Trade Contacts

Notification of Coach Arrivals

Tel 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk

General Travel Trade Queries

Alexandra Mehaffy - Tourism Development Manager

Tel 028 2073 1855 or email alexandra.mehaffy@nationaltrust.org.uk

Project updates online at www.nationaltrust.org.uk/giantscauseway

27th September 2010

Temporary Visitor Centre at Causeway Hotel

The new temporary visitor centre within the Causeway Hotel is due to open on 25th November 2010 and visitor facilities will include Craft & Souvenir shops, networked Tourist Information Centre with Bureau de Change and accommodation booking service.  Additional external toilets and catering facilities will also be provided and the hotel will continue to operate as normal throughout the construction period which is expected to last approximately 18 months.  Due to limitations in space, we shall no longer be able to offer interpretation in the form of an audio-visual presentation but guided walking tours will be available (£4 per adult and advance booking essential) and a 'meet & greet' service will be provided for coach tour arrivals.

Coach Parking

From November 2010 to Summer 2012, coach parking on site will be limited to a 'drop off' and 'pick up' arrangement in front of the Causeway Hotel.  FREE coach parking will be available at Dundarave car park in the nearby village of Bushmills from where the new Giant's Causeway 'Park & Ride' shuttle bus service will also operate.  Traffic delays are to be expected at peak times and we strongly recommend that coach companies allocate extra time for their visit to allow for this.

Car Parking

During decant (end of October to the end of November), it will be possible to park at the Causeway Hotel (89 spaces) and at Innisfree farm (65 spaces) and the Park & Ride in Bushmills will provide an additional 96 car park spaces.  A series of variable message signs will be installed in the wider Causeway area indicating the availability of car parking spaces at each location and will direct traffic accordingly.  A parking fee of £6 will continue to apply to those parking on site at the hotel and Innisfree farm - with free parking for National Trust members.

Updates will be available on www.nationaltrust.org.uk/giantscauseway

Travel Trade Update

The National Trust is pleased to advise that development of the new Giant's Causeway visitor experience is now underway.

Please find updated information for Tour Operators and Group Organisers using the site from November 2010 until the new centre opens.

Programming Itineraries November 2010 until new centre opens

Whilst National Trust will work to minimise impact on the overall visitor experience, traffic delays are expected during construction period.  Therefore, it is recommended that a minimum of 1 hour is added onto all itineraries to allow for anticipated transport pressures around the site, particularly during peak periods.

Coach Information from November 2010 until new centre opens

  • All coach operators must pre-advise arrival date & time by contacting 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk
  • No coach parking on site from November 2010 until new centre opens
  • 2 drop off/pick up coach spaces in front of the Causeway Hotel from November 2010 until new centre opens
  • No drop off charges will apply
  • Limited coach parking for up to 8 coaches off site in Bushmills (1.5 miles)
  • Once on site, a Welcome Ranger will direct coaches to drop off and collection point, and provide orientation across site

Visitor Facilities from November 2010 (until centre opens)

  • Audio Visual tours will cease November 2010, however guided tours will be available.  Guided Tours must be pre-booked by contacting 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk.  A charge of £4 per person/group rate
  • Temporary visitor facilities will be located within the Causeway Hotel, and will include retail, light refreshments, visitor information and bureau de change
  • Additional external toilets and catering facilities will be provided

Giant's Causeway Travel Trade Contacts

Notification of Coach Arrivals

Tel 028 2073 1855 or email giantscausewaygroups@nationaltrust.org.uk

General Travel Trade Queries

Alexandra Mehaffy - Tourism Development Manager

Tel 028 2073 1855 or email alexandra.mehaffy@nationaltrust.org.uk

Project updates online at www.nationaltrust.org.uk/giantscauseway

Dare to be lost in the Maize!

25 August 2010

Carrowmena Activity Centre located only four miles from Limavady has just opened 'Maize Maze' the first in the North West.  Why not get a couple of friends and have a go through the 'Maize Maze'.  You may think it's a dead end but is it!

Open daily from 10am until 5pm (until 31st October) this Maize is great fun for all ages (no minimum age) and costs £3 per child, £3.50 per adult and £10 for a family ticket.

If this is not enough why not try 'Night Maize Maze' which is open every Tuesday night during August and September 2010 at 9.15pm (remember and bring your torch).

Due to demand 'Night Maize Maze' will be running on a Tuesday and Friday night from 8.30pm (torches and old shoes recommended . . . .)

Halloween Night Special - Sat 30th October 2010 

For more details contact Carrowmena Activity Centre on 028 7776 3431 or 077 4609 5680 or visit www.carrowmena.co.uk

25 August 2010

Carrowmena Activity Centre located only four miles from Limavady has just opened 'Maize Maze' the first in the North West.  Why not get a couple of friends and have a go through the 'Maize Maze'.  You may think it's a dead end but is it!

Open daily from 10am until 5pm (until 31st October) this Maize is great fun for all ages (no minimum age) and costs £3 per child, £3.50 per adult and £10 for a family ticket.

If this is not enough why not try 'Night Maize Maze' which is open every Tuesday night during August and September 2010 at 9.15pm (remember and bring your torch).

Due to demand 'Night Maize Maze' will be running on a Tuesday and Friday night from 8.30pm (torches and old shoes recommended . . . .)

Halloween Night Special - Sat 30th October 2010 

For more details contact Carrowmena Activity Centre on 028 7776 3431 or 077 4609 5680 or visit www.carrowmena.co.uk

Catch of the Month for Hamish Currie, Skipper of Predator

4 August 2010

Earlier this month Hamish Currie, skipper of Predator caught this shark off the Scottish coast when sailing from Red Bay. The shark weighed over 250lbs and took 45 minutes to boat.

For more information on Predator Ireland please click here.

4 August 2010

Earlier this month Hamish Currie, skipper of Predator caught this shark off the Scottish coast when sailing from Red Bay. The shark weighed over 250lbs and took 45 minutes to boat.

For more information on Predator Ireland please click here.

Giant's Causeway and Bushmills Railway takes delivery of a new locomotive and passenger coaches

25th July 2010

For the main 2010 operating season the Giant's Causeway and Bushmills Railway has taken delivery of a specially customised diesel powered locomotive together with three new passenger coaches capable of accommodating up to 84 passengers, all of which are designed to enhance the visitor experience to the North Antrim Coast.  The Giant's Causeway and Bushmills Railway follows the breathtaking two mile extension of the original Giant's Causeway and Bushmills Hydro Electric Tram track.

Both the new locomotive and passenger coaches have been designed to recreate the passenger experience of the original hydro electric tram providing a nostalgic journey linking the town of Bushmills to the UNESCO World Heritage site at the Giant's Causeway.  It is planned that the new rolling stock should, in the future, have incorporated a voice over commentary pointing out historical and local areas of interest along the route.

For more details, please click here.

25th July 2010

For the main 2010 operating season the Giant's Causeway and Bushmills Railway has taken delivery of a specially customised diesel powered locomotive together with three new passenger coaches capable of accommodating up to 84 passengers, all of which are designed to enhance the visitor experience to the North Antrim Coast.  The Giant's Causeway and Bushmills Railway follows the breathtaking two mile extension of the original Giant's Causeway and Bushmills Hydro Electric Tram track.

Both the new locomotive and passenger coaches have been designed to recreate the passenger experience of the original hydro electric tram providing a nostalgic journey linking the town of Bushmills to the UNESCO World Heritage site at the Giant's Causeway.  It is planned that the new rolling stock should, in the future, have incorporated a voice over commentary pointing out historical and local areas of interest along the route.

For more details, please click here.

Coleraine's Nirvana Spa Wins 5 Star Rating

25th May 2010

Nirvana Beauty and Day Spa has just been awarded a 5 star rating by the UK and Ireland association 'Good Salon Guide' which is the only independent nationwide scheme for assessing professional standards and service within hairdressing and beauty industry.

Famous for its seaweed and chocolate treatments, Nirvana Spa has continued to grow and adapt its range of treatments to meet the increased stress levels caused by the current credit crunch.

A new range of 'Express' treatments was introduced to help people wanting rapid stress release without breaking the bank.

Brenda Todd the delighted owner of Nirvana Beauty and Day Spa said 'Our new express treatments have gone down very well with customers as they still want to continue a monthly 'pick me up' within their budgets.  Interestingly the number of body massages has risen dramatically in the past year as people have now discovered the great benefits of our stress relieving massage'. 

'To be awarded a 5 star rating from this organisation is a tremendous boost for all the hard work undertaken by the team at Nirvana.  We have seen the increase in customer numbers as an endorsement for the popularity of the new express treatments and the 5 star rating in an added compliment'.  People are feeling very stressed at work and find Nirvana offers them a relatively easy way to feel great.

Nirvana was assessed by The Good Salon recently and the inspectors were bowled over by Nirvana's utter customer focus and the range of new innovative treatments.

Dawson Penn, Chairman of the Good Salon Guide, said 'I am delighted that Nirvana Beauty and Day Spa has succeeded in reaching the standards required to become a member of the Good Beauty Guide.  The Good Beauty Guide highlights the professional status of hair and beauty salons and will ensure that clients can have confidence in their choice of beauty salon'.

25th May 2010

Nirvana Beauty and Day Spa has just been awarded a 5 star rating by the UK and Ireland association 'Good Salon Guide' which is the only independent nationwide scheme for assessing professional standards and service within hairdressing and beauty industry.

Famous for its seaweed and chocolate treatments, Nirvana Spa has continued to grow and adapt its range of treatments to meet the increased stress levels caused by the current credit crunch.

A new range of 'Express' treatments was introduced to help people wanting rapid stress release without breaking the bank.

Brenda Todd the delighted owner of Nirvana Beauty and Day Spa said 'Our new express treatments have gone down very well with customers as they still want to continue a monthly 'pick me up' within their budgets.  Interestingly the number of body massages has risen dramatically in the past year as people have now discovered the great benefits of our stress relieving massage'. 

'To be awarded a 5 star rating from this organisation is a tremendous boost for all the hard work undertaken by the team at Nirvana.  We have seen the increase in customer numbers as an endorsement for the popularity of the new express treatments and the 5 star rating in an added compliment'.  People are feeling very stressed at work and find Nirvana offers them a relatively easy way to feel great.

Nirvana was assessed by The Good Salon recently and the inspectors were bowled over by Nirvana's utter customer focus and the range of new innovative treatments.

Dawson Penn, Chairman of the Good Salon Guide, said 'I am delighted that Nirvana Beauty and Day Spa has succeeded in reaching the standards required to become a member of the Good Beauty Guide.  The Good Beauty Guide highlights the professional status of hair and beauty salons and will ensure that clients can have confidence in their choice of beauty salon'.

Giant's Causeway Visitor Experience

11 December 2009

The development of the new Giant's Causeway Visitor Experience will commence February 2010 and is proposed for completion Spring 2010. 

Click here to download Causeway Project Information Leaflet (PDF, 1.4Mb)

11 December 2009

The development of the new Giant's Causeway Visitor Experience will commence February 2010 and is proposed for completion Spring 2010. 

Click here to download Causeway Project Information Leaflet (PDF, 1.4Mb)

Ramada Portrush Wins International Awards

24 November 2009

The Ramada Portrush has beaten over 160 Ramada Hotels across Europe, the Middle East and Africa to win the coveted Medallia Award 2009 which recognises excellence in guest satisfaction.   The Award was made at the Wyndham Hotel Groups annual EMEA conference in Manchester. Each year the Wyndham Hotel Group, the largest hotel group in the world, recognises those hotels within its portfolio of brands that have performed to exceptional standards.
 
The Medallia Award is made based on guest satisfaction surveys, which are sent to every customer following their stay. The winner of the prestigious Award must demonstrate that they have issued and received back a significant number of completed questionnaires, that each guest has recorded consistently high satisfaction scores and that the hotel has pro-actively responded to these questionnaires.
 
Commenting on the Award, the Hotel General Manager Ann Donaghy said, “Since day one the hotel has punched above its weight in terms of quality and service delivery. The hotel’s success has always come from its highly motivated and enthusiastic team of managers and staff and in the three years since we have adopted the Ramada brand we have all worked hard to embrace its internationally renowned culture and reflect its global reputation.”
 

“Customer satisfaction is at the core of everything we do and I am delighted to be so positively recognised by our peers within the Ramada family. This is a great boost not only for the management team and staff but also for the tourism profile of Portrush and we will be building on this success to provide even better service for our guests in the weeks and months to come.”

24 November 2009

The Ramada Portrush has beaten over 160 Ramada Hotels across Europe, the Middle East and Africa to win the coveted Medallia Award 2009 which recognises excellence in guest satisfaction.   The Award was made at the Wyndham Hotel Groups annual EMEA conference in Manchester. Each year the Wyndham Hotel Group, the largest hotel group in the world, recognises those hotels within its portfolio of brands that have performed to exceptional standards.
 
The Medallia Award is made based on guest satisfaction surveys, which are sent to every customer following their stay. The winner of the prestigious Award must demonstrate that they have issued and received back a significant number of completed questionnaires, that each guest has recorded consistently high satisfaction scores and that the hotel has pro-actively responded to these questionnaires.
 
Commenting on the Award, the Hotel General Manager Ann Donaghy said, “Since day one the hotel has punched above its weight in terms of quality and service delivery. The hotel’s success has always come from its highly motivated and enthusiastic team of managers and staff and in the three years since we have adopted the Ramada brand we have all worked hard to embrace its internationally renowned culture and reflect its global reputation.”
 

“Customer satisfaction is at the core of everything we do and I am delighted to be so positively recognised by our peers within the Ramada family. This is a great boost not only for the management team and staff but also for the tourism profile of Portrush and we will be building on this success to provide even better service for our guests in the weeks and months to come.”

Giant's Causeway Visitor Centre

 21 October 2009

The Giant’s Causeway Visitor Centre has came out on top once again, for the eighth time in winning the prestigious national All Ireland Award of Excellence for its contribution in delivering quality visitor services. One of Ireland’s leading tour companies, CIE Tours International, in a survey of its customers  have conferred the ’Best Tour Visit’ accolade to the visitor servicing staff at the Visitor Centre. Senior Vice President CIE Tours USA, Dennis Savage and several of their US Sales managers travelled to the visitor facilities at the World Heritage Site to present the award to the Visitor Centre Manager, Alex Mehaffy (Moyle District Council).

NITB welcomed the award which endorses the role of customer care in delivering a quality visitor experience at Northern Ireland’s premier attraction.

 21 October 2009

The Giant’s Causeway Visitor Centre has came out on top once again, for the eighth time in winning the prestigious national All Ireland Award of Excellence for its contribution in delivering quality visitor services. One of Ireland’s leading tour companies, CIE Tours International, in a survey of its customers  have conferred the ’Best Tour Visit’ accolade to the visitor servicing staff at the Visitor Centre. Senior Vice President CIE Tours USA, Dennis Savage and several of their US Sales managers travelled to the visitor facilities at the World Heritage Site to present the award to the Visitor Centre Manager, Alex Mehaffy (Moyle District Council).

NITB welcomed the award which endorses the role of customer care in delivering a quality visitor experience at Northern Ireland’s premier attraction.

Netherland Visitors Enjoy Fishing Trip in the Region

Earlier this month a group of gentlemen from the Netherlands enjoyed time in the outstanding Causeway Coast and Glens.  The group caught a massive common skate and small shark onboard the Predator while on a week's holiday to Cushendall.  The group also enjoyed a visit to the Giant's Causeway and Rathlin Island.  The Predator is helmed by the well-known and full qualified seaman, Hamish Currie.

For more information on Predator Ireland please click here.

 

Earlier this month a group of gentlemen from the Netherlands enjoyed time in the outstanding Causeway Coast and Glens.  The group caught a massive common skate and small shark onboard the Predator while on a week's holiday to Cushendall.  The group also enjoyed a visit to the Giant's Causeway and Rathlin Island.  The Predator is helmed by the well-known and full qualified seaman, Hamish Currie.

For more information on Predator Ireland please click here.

 

Giant's Causeway Still a Big Hit with Tourists

6th August 2009

The Giant's Causeway is still a big hit with tourists despite a recession as Mark Simpson, BBC Ireland Correspondent, recently found out when he visited the UNESCO World Heritage Site.  To read more and watch the TV clip, please click here.  

Mystery Treasure Trail, Carnlough

24 July 2009

The Londonderry Arms Hotel has commissioned Treasure Trails a Portadown based company to write a Mystery Treasure Trail which will walk you through the village of Carnlough and up to the scenic Cranny Falls pointing out local areas of interest.  On Monday 27th July the Treasure Trail Team will be there to launch this innovative tourist attraction starting at the Londonderry Arms Hotel between 5pm and 6pm.  For an entry fee of £2 per treasure map, the trail covers 3 1/2 miles and will take approximately 2 hours to complete.  Prizes will be awarded in the hotel afterwards to the winning team.  For further information contact hotel reception on 028 2888 5255.

As part of Carnlough Carnival Week the Londonderry Arms Hotel will be hosting a Carnlough Bygone Days exhibition of photograph, postcards and memorabilia which will be on display in the hotel from 12 noon until 8pm on Monday 27th July.  Larne Museum will also be in attendance with a few articles of interest relevant to the area and later that evening from 8.30pm memories and music will complete the day's activities.

 

24 July 2009

The Londonderry Arms Hotel has commissioned Treasure Trails a Portadown based company to write a Mystery Treasure Trail which will walk you through the village of Carnlough and up to the scenic Cranny Falls pointing out local areas of interest.  On Monday 27th July the Treasure Trail Team will be there to launch this innovative tourist attraction starting at the Londonderry Arms Hotel between 5pm and 6pm.  For an entry fee of £2 per treasure map, the trail covers 3 1/2 miles and will take approximately 2 hours to complete.  Prizes will be awarded in the hotel afterwards to the winning team.  For further information contact hotel reception on 028 2888 5255.

As part of Carnlough Carnival Week the Londonderry Arms Hotel will be hosting a Carnlough Bygone Days exhibition of photograph, postcards and memorabilia which will be on display in the hotel from 12 noon until 8pm on Monday 27th July.  Larne Museum will also be in attendance with a few articles of interest relevant to the area and later that evening from 8.30pm memories and music will complete the day's activities.

 

Netherland Visitors enjoy a trip to Causeway Coast and Glens

21 July 2009

Earlier this month a group of gentlemen from the Netherlands enjoyed a week in the outstanding Causeway Coast and Glens.  The week seen the group angling onboard the Predator based in Red Bay, Cushendall, and sightseeing were they visited the Giant’s Causeway and Rathlin Island located off the shores of Ballycastle.  While fishing onboard the Predator one of the gentlemen caught a huge common Skate of 162lbs off Red Bay.  Between their sightseeing trips they managed to record 11 Irish specimen fish.  The Predator is helmed by the well-know and full qualified seaman, Hamish Currie. 

For more information on Predator Ireland please click here.

 

21 July 2009

Earlier this month a group of gentlemen from the Netherlands enjoyed a week in the outstanding Causeway Coast and Glens.  The week seen the group angling onboard the Predator based in Red Bay, Cushendall, and sightseeing were they visited the Giant’s Causeway and Rathlin Island located off the shores of Ballycastle.  While fishing onboard the Predator one of the gentlemen caught a huge common Skate of 162lbs off Red Bay.  Between their sightseeing trips they managed to record 11 Irish specimen fish.  The Predator is helmed by the well-know and full qualified seaman, Hamish Currie. 

For more information on Predator Ireland please click here.

 

News & Press

Coastal Route voted best view in Europe - 01 November 2008

The Causeway Coastal Route offers views more spectacular than the Grand Canyon in the US or Venezuela's Angel Falls, according to a survey.

 read more ...

Green Designs on Portstewart Strand - 01 November 2008

The National Trust, Northern Ireland's largest conservation charity, has opened brand new "green" visitor facilities at Portstewart Strand, one of Northern Ireland’s key coastal sites and most popular tourism destinations.

 read more ...

 

Downhill Hostel voted in the top 10 UK Hostels - 04 February 2009

 

Downhill Hostel, Castlerock has been voted 2nd in the top 10 UK hostels. 

Downhill hostel overlooks the North Coast's longest beach (10km) and the Atlantic Ocean and can be found at the bottom of rugged cliffs.  The hostel is located a short distance from Mussenden Temple and 30 minutes by car from the Giant's Causeway.

For more information visit http://www.guardian.co.uk/travel/2009/feb/03/best-hostels-uk-budget-accomodation or visit the hostel direct at downhillhostel.com

 

Causeway Coast in the top 50 ‘most authentic’ places in the world - 27 November 2008

The Causeway Coast has been listed as one of the 50 most authentic places in the world as selected by a panel for British Airways High Life magazine.  The region has been listed among places such as Leblon, Rio de Janeiro, Brazil – Lord Howe Island, South Pacific and Damascus, Syria.

 

The magazine claims - “An unspoilt, taken-for-granted coast where to surf is to bask in sumptuous silence, facing towards Scotland’s scattering of western-flung islands”.

 

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